Terms & Conditions

1. Agreement and binding nature

By accessing this website or engaging Balanova's services, you enter into a legally binding agreement with Balanova governed by these Terms and Conditions ("Terms"). Please read them carefully before proceeding.

These Terms apply in addition to any separate service agreements entered into with Balanova. In the event of a conflict, the specific service agreement shall take precedence.

2. User obligations

As a user of this website or service, you agree to:

• Provide accurate and truthful information in all interactions with Balanova.
• Use this website and any services only for lawful purposes and in accordance with applicable laws in your jurisdiction.
• Not engage in any conduct that may damage, disable, or impair the operation of this website.
• Not attempt to gain unauthorised access to any Balanova systems, accounts, or data.
• Respect the intellectual property rights of Balanova and third parties.
• Keep confidential any proprietary information shared with you in the course of a service engagement.

3. Age requirements

Use of this website and engagement of Balanova's services is intended for individuals who are at least 18 years of age, or the age of majority in their jurisdiction, whichever is greater. By using this site, you confirm that you meet this requirement.

4. Compliance with laws

• You are solely responsible for ensuring that your use of Balanova's services complies with all applicable laws and regulations in your jurisdiction.
• Digital asset regulations vary significantly by country and region. You acknowledge that it is your responsibility to be aware of and comply with relevant rules in your location.
• Nothing in these Terms or on this website constitutes legal, tax, or financial advice. Seek qualified professional advice for decisions specific to your circumstances.

5. Indemnification

You agree to indemnify, defend, and hold harmless Balanova and its personnel from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your use of the website, or your violation of any applicable law or third-party right.

6. Disclaimer of warranties

This website and its content are provided "as is" without warranties of any kind, express or implied. Balanova does not warrant that:

• The site will be uninterrupted, error-free, or free from harmful components.
• Information on the site is complete, accurate, or current at all times.
• The site will meet your particular requirements or expectations.

7. Limitation of liability

To the fullest extent permitted by applicable law, Balanova shall not be liable for:

• Any indirect, incidental, consequential, special, or punitive damages.
• Loss of revenue, profit, data, or business opportunities.
• Damages arising from reliance on information published on this website.
• Interruptions to service beyond Balanova's reasonable control.

Where liability cannot be excluded by law, Balanova's total liability shall not exceed the amount paid by you to Balanova in the three months preceding the claim.

8. Force majeure

Balanova shall not be held liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, network outages, regulatory actions, pandemics, or other events of force majeure.

9. Governing law and dispute resolution

• These Terms shall be governed by and interpreted in accordance with applicable law in the jurisdiction of Balanova's registered place of business.
• Any dispute arising under these Terms shall first be subject to good-faith negotiations. If unresolved within 30 days, the parties may pursue resolution through appropriate legal channels.
• Nothing in these Terms prevents either party from seeking urgent injunctive or equitable relief.

10. Severability and entire agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not possible. The remaining provisions will continue in full force.

These Terms, together with any applicable service agreement, constitute the entire agreement between you and Balanova regarding use of this website and services.

11. Modifications to these Terms

Balanova may revise these Terms at any time. Updates will be reflected by the "last updated" date at the top of this page. Continued use of the website following any change constitutes acceptance of the revised Terms.